General terms and conditions
1. Scope
The following Terms and Conditions apply to all orders placed via our online shop. Our online shop is for consumers only.
2. Contractual partner, formation of contract, options for corrections
The contract is concluded with MB Bad & Küche GmbH.
By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.
3. Contract language, saving of the contract text
The language(s) available for concluding the contract: German, English, French
We save the text of the contract and forward the order data and our Terms and Conditions to you on a durable medium. You may also view the text of the contract in our customer login area.
4. Delivery conditions
We deliver free of charge.
We only dispatch goods en route; pick up by the customer is not possible.
We do not deliver to a "Packstation".
5. Payment
(1) We offer various payment methods in our store. Transactions via PayPal are completed via the online payment service PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"). All other payment options offered are processed by the payment service provider Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam, Netherlands ("Mollie"). You can find Paypal's privacy policy >>here<<. The privacy policy of Mollie can be found >>here<<.
The following payment methods are available through PayPal:
PayPal:
After placing the order using the PayPal payment method, you will be redirected to the website of the online payment service PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"). To be able to pay the invoice amount via PayPal, you must be registered there or register first, then identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The following payment methods are available through Mollie:
Apple Pay:
To be able to pay the invoice amount via Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple Pay"), you must use the "Safari" browser, be registered with the Apple service provider, have activated the Apple Pay function, log in with your access data, and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive more information during the order process.
Klarna:
After placing the order using the Klarna payment method, the processing is carried out in cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"). We offer you the following payment options. Payment via Klarna is only possible for consumers. Unless otherwise stated below, payment is made directly to Klarna. You will receive more information about the respective payment option and during the order process.
For purchase on account via Klarna, the invoice amount is due 30 days after dispatch of the goods and receipt of the invoice.
For installment purchase via Klarna, you can pay the invoice amount in monthly installments of at least 1/24 of the total amount. The minimum installment amount is 6.95 euros.
KBC/CBC Button:
The KBC/CBC Payment Button is an online payment method of the customer credit banks KBC Bank AG, Havenlaan 2, 1080 Brussels, Belgium, and CBC Banque SA, Avenue Albert Ier 60, 5000 Namur, Belgium, ("KBC/CBC Button"). KBC is the branch for the Flanders region, while CBC operates as the branch for Wallonia. Both business departments offer a payment button with which you can quickly and easily make online payments. When paying via the KBC/CBC payment button, the due amount is settled directly from your online banking environment. Payment is made immediately.
Credit Card:
By placing the order, you simultaneously transmit your credit card data to us. After you have identified yourself as the rightful cardholder, we request your credit card company to initiate the payment transaction immediately after the order. The payment transaction is automatically carried out by the credit card company, and your card is charged.
SEPA Transfer:
After placing the order, you will receive the necessary invoice data to be able to pay the invoice amount by SEPA transfer. You must have a bank account for this, identify yourself accordingly, and confirm the payment order to us. You will receive more information during the order process. The payment transaction is then carried out immediately, and your account is debited.
iDeal:
If you choose the iDeal payment method, you will be redirected to your bank's website. To be able to pay the invoice amount via iDeal, you must have a Dutch online bank account activated for participation in iDeal, provide the necessary identification, and confirm the payment order to us. You will receive more information during the order process. The payment transaction is then carried out immediately, and your account is debited.
KBC/CBC Button:
The KBC/CBC Payment Button is an online payment method of the customer credit banks KBC Bank AG, Havenlaan 2, 1080 Brussels, Belgium, and CBC Banque SA, Avenue Albert Ier 60, 5000 Namur, Belgium, ("KBC/CBC Button"). KBC is the branch for the Flanders region, while CBC operates as the branch for Wallonia. Both business departments offer a payment button with which you can quickly and easily make online payments. When paying via the KBC/CBC payment button, the due amount is settled directly from your online banking environment. Payment is made immediately.
Credit Card:
By placing the order, you simultaneously transmit your credit card data to us. After you have identified yourself as the rightful cardholder, we request your credit card company to initiate the payment transaction immediately after the order. The payment transaction is automatically carried out by the credit card company, and your card is charged.
SEPA Transfer:
After placing the order, you will receive the necessary invoice data to be able to pay the invoice amount by SEPA transfer. You must have a bank account for this, identify yourself accordingly, and confirm the payment order to us. You will receive more information during the order process. The payment transaction is then carried out immediately, and your account is debited.
iDeal:
If you choose the iDeal payment method, you will be redirected to your bank's website. To be able to pay the invoice amount via iDeal, you must have a Dutch online bank account activated for participation in iDeal, provide the necessary identification, and confirm the payment order to us. You will receive more information during the order process. The payment transaction is then carried out immediately, and your account is debited.
(2) You agree to receive invoices and credit notes exclusively in electronic form.
6. Retention of title
The goods shall remain our property until full payment is made.
7. Damage during delivery
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
8. Warranty and guarantees
8.1 Liability for defects
We are under a legal duty to supply products that are in conformity with this contract.
The statutory guarantee provisions (liability for defects) shall apply. With respect to consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence shall apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification.
When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address provided for this purpose. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.
8.2 Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: You can reach our customer service for questions, complaints and objections on weekdays from to at the telephone number as well as by e-mail at .
9. Liability
We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
• for injury to life, limb or health
• for deliberate or grossly negligent breach of duty
• for guarantee commitments, where agreed
• towards consumer.
Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.
10. Code of conduct
We have submitted to the following codes of conduct:
Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_en.pdf)
11. Online dispute resolution
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/. In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European Consumer Centre in this regard. The respective contact details of the individual ECCs can be found at https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/.
AGB erstellt mit dem Trusted Shops Rechtstexter